Update: Club Mahindra Responds

Problems with Club Mahindra Resorts

Update: We’ve reached the end of this long battle with Club Mahindra. They’ve refunded approximately 70% of the money, and given that others are still fighting with them for their monies, we agreed to settle for this. What a sense of relief!

P.S: Our view towards Club Mahindra membership stands: the membership is just not worth it.

 


Firstly, thanks a lot for reading and sharing our earlier post on our issues with Club Mahindra (do read if you haven’t done so already), and why we chose to cancel our Club Mahindra membership. The post was shared widely on Facebook, Twitter and even Reddit, with readers even tagging Anand Mahindra requesting his intervention in this issue. I was pleasantly surprised with all the support we got, and I’m thankful for the same.

A Senior Manager from Club Mahindra’s Complaint Management Desk got in touch with us almost immediately, and post quite a lot of exchanges on the phone, considering our case as an outlier, suggested a partial refund of the money paid. The same was communicated to us via email on 12th December 2016. We responded immediately, requesting them to reconsider their stance.

We are awaiting their response to the same, and hope for a favourable outcome. Fingers crossed.

Also Read:  Day One: Three days in Thekkady - Chellarkovil, Pandikuzhi and Kalari

Readers and well wishers, we wouldn’t be where we are today without your efforts. We thank you once again.

Comments

  1. Yogi

    Hi,
    I am going through a very similar battle with CM. We haven’t taken a trip with them and have decided to cancel 2 months into the membership. Our biggest blunder is paying them 50% of the amount as down payment. What route should this be handled best? Should we consult a lawyer? Please advice. Thanks in advance .

    1. Preethika

      Hey. We kept trying with the CM guys and did not give up. We are not the best judge for your situation but we hope that CM will sort this out at the earliest.

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